What personal information do we collect?

When you visit our website we may collect information, such as the address of your Internet service provider, the name of the web page directing you, and your clicks and activity on our site. You may give us information about yourself, such as your name, address, email address and telephone numbers, when, for example, you request services from us. If you do not give this information, we may not be able to provide services to you.

 

How do we use the personal information?

We may use the information you provide: to perform the agreed services for you, for internal purposes (such as risk management, staff training and billing), to help develop our website to be more available and user friendly to our customers, and for any other use which you may authorise.

 

Will we disclose the information to others?

We will not sell, trade or rent your information to others. However, we may use other companies and individuals to help us perform the services. These subcontractors will have access to your information to the extent needed for them to perform the subcontracted services, but we will not authorise them to use your information for any other purpose. We will always ensure we have adequate contractual arrangements protecting your information with any subcontractors we use, and will periodically audit compliance with these contractual arrangements. In addition, we may provide anonymised statistics about our customers, sales, traffic patterns and related site functions to reputable third parties.

 

Cookies

Our website uses a technology called cookies. A cookie is a small element of data that our website may send to your computer. Any such cookie is typically stored on your computer’s hard drive and permits our website to recognise you when you return. Our use of cookies helps us to provide you with a better experience during your use of our website. You may configure your web browser to not accept cookies, although you may experience a loss of functionality as a result.

 

Security

We take security seriously and adopt industry best practice to ensure your information is secure while we hold it, and to maintain security while we are accessing your information from your computer system. We use secure servers, and industry standard data encryption whenever we are receiving or transferring your information online. However, beyond these commitments, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of information which you submit to us.

 

What about links to other websites?

Our website may contain links to other sites that are not under our control. These websites have their own privacy policies and terms of use, and we encourage you to review them. We have no responsibility for linked websites, and provide them solely for your information and convenience.

 

Updating your information

You may obtain confirmation from us as to whether or not we hold your information or information about you. You may also request a copy of the information and/or request that corrections or changes are made to information we hold about you. You can make changes to information we hold about you by contacting us using the details on our contact page.

 

Policy changes

We may change this policy from time to time and will notify you by posting an updated version on our website